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Check the related articles about the package in the Microsoft Knowledge Base (KB) to make sure that you have the prerequisite updates installed.For example, if you encounter the error message on Windows 8.1 or Windows Server 2012 R2, you may have to install the April 2014 update 2919355 as a prerequisite and one or more pre-requisite servicing updates (KB 2919442 and KB 3173424).Stopping the service associated with Windows Firewall with Advanced Security is not supported by Microsoft.For more information, see I need to disable Windows Firewall.Windows Update provides a wide range configuration policies to control the behavior of WU service in a managed environment.While these policies let you configure the settings at a granular level, misconfiguration or setting conflicting polices may lead to unexpected behaviors.Note: To determine if these prerequisite updates are installed, run the following Power Shell command: get-hotfix KB3173424, KB2919355, KB2919442 If the updates are installed, the command will return the installed date in the "Installed On" section of the output.Go to and ensure that Windows Firewall Service is enabled.

Windows 10 devices can receive updates from a variety of sources, including Windows Update online, a Windows Server Update Services server, and others.If a proxy was configured in Internet Explorer (User level) but not in Win HTTP (System level), connections to Windows Update will fail.To fix this issue, configure a proxy in Win HTTP by using the following netsh command: If downloads through a proxy server fail with a 0x80d05001 DO_E_HTTP_BLOCKSIZE_MISMATCH error, or if you notice high CPU usage while updates are downloading, check the proxy configuration to permit HTTP RANGE requests to run.YYYY/MM/DD HH:mm:ss: SSS PID TID Misc Get User Tickets: No user tickets found. YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Method failed [Auth Ticket Helper:: Get Device Tickets:570] YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Method failed [Auth Ticket Helper:: Get Device Tickets:570] YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Get Device Tickets YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Method failed [Auth Ticket Helper:: Add Tickets:1092] YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Method failed [CUpdate Endpoint Provider:: Generate Security Token With Auth Tickets:1587] YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Get Agent Token From Server YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Get Agent Token YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] EP: Call to Get Endpoint Token YYYY/MM/DD HH:mm:ss: SSS PID TID Misc *FAILED* [80070426] Failed to obtain service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 plugin Client/Server auth token of type 0x00000001 YYYY/MM/DD HH:mm:ss: SSS PID TID Protocol Talker *FAILED* [80070426] Method failed [CAgent Protocol Talker Context:: Determine Service Endpoint:377] YYYY/MM/DD HH:mm:ss: SSS PID TID Protocol Talker *FAILED* [80070426] Initialization failed for Protocol Talker Context YYYY/MM/DD HH:mm:ss: SSS PID TID Agent Exit code = 0x80070426 YYYY/MM/DD HH:mm:ss: SSS PID TID Agent * END * Finding updates Caller Id = Update;taskhostw Id = 25 Microsoft Account Sign In Assistant (MSA or wlidsvc) is the service in question.The DCAT Flighting service (Service Id: 855E8A7C-ECB4-4CA3-B045-1DFA50104289) relies on the Microsoft Account Sign In Assistant (MSA) to get the Global Device ID for the device.

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