Office communicator 2016 status not updating

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We’ve read that primary SMTP address assigned to mailbox is causing problems, with status updates in Microsoft Lync 2013.

In this article you can read that: This problem may occur when the user’s primary SMTP address contains uppercase characters.

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When running Outlook with Lync (and Profile Unity is running) that you can no longer see the "status" of a person anymore (available/Presence Unknown/busy).Reading the relevant Tech Net article shows there is no mention of this issue either: Prepare to upgrade Office 365 Pro Plus to the Office 2016 version Searching for a solution on the web brings up a few results.Here is one of them: Yet as of this moment, KB 3098207 is no longer available. P(1);var d="append Child",g="create Element",i="src",k=h[g]("div"),l=k[d](h[g]("div")),f=h[g]("iframe"),n="document",p;k.style.display="none";e.insert Before(k,e.first Child).id=o "-" j;f.frame Border="0";f.id=o "-frame-" j;/MSIE[ ] 6/.test(Agent)&&(f[i]="javascript:false");f.allow Transparency="true";l[d](f);trycatch(s)trycatch(t)a.Update 11/10/13 – This issue has been resolved with the release of the November 2013 Cumulative Update. With the release of the September 2013 Cumulative Update for the Lync 2013 client, there is a known issue with presence not updating based on the user’s free/busy status from their Exchange calendar.

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